Cleaning Services Web App

Project Details

This app allows users to book professional cleaning services for homes and offices with ease. Key features include service category selection (e.g., deep cleaning, carpet cleaning), real-time booking availability, customer dashboards, and secure payment integration. Admins can manage bookings, assign service providers, and handle customer feedback. Built with React and a Node.js/Express backend, data is managed in MongoDB. Tailwind CSS ensures responsive design and a clean, modern interface. This comprehensive service management platform offers an extensive catalog of cleaning services ranging from basic housekeeping and maintenance cleaning to specialized services like deep cleaning, carpet cleaning, upholstery cleaning, window washing, post-construction cleanup, and move-in/move-out services. Advanced scheduling system provides real-time availability of cleaning professionals with instant booking confirmation, automated calendar management, and intelligent matching based on service requirements and location proximity. Customer dashboards provide comprehensive service history, upcoming appointments, payment tracking, and personalized service recommendations based on previous bookings. Secure payment integration supports multiple payment methods including credit cards, digital wallets, bank transfers, and cash on service completion, with encrypted transactions, recurring payment options, and automated invoicing. Quality assurance features include customer rating and review systems, service provider performance tracking, quality control checklists, and customer satisfaction surveys. GPS tracking enables real-time monitoring of service provider locations, estimated arrival times, route optimization, and live location sharing with customers. Comprehensive analytics dashboard provides insights into booking trends, revenue analysis, customer satisfaction metrics, operational efficiency, and geographic service coverage. Service provider management includes profile management, skill assessment and certification tracking, availability scheduling, performance-based matching algorithms, and earnings tracking.